Policy FOR RETURNS AND EXCHANGES
Returning and exchanging Items with discovered defects:
Please contact our customer service through email with your order number and return reason within 30 calendar days from the moment of the items were received and wait for a return authorization. We will exchange or repair the item within 30 days. The only exception are defects caused by improper handling of the Items by the Customer.
Shipping fees are non-refundable and buyers are responsible for shipping fees that will be deducted from the refund.
Our sales are final and warranty cases are resolved with an exchange or repair. We do not accept returns due to customer remorse, application issues or incorrect items ordered.
In exceptional cases where an exemption is granted, a restocking fee of 15% of the value of the product will be applied. The item must be returned in the same original condition with labels preserved.
Our return and refund policy is described above. According to U.S. law, stores are legally required to post their refund policy. If a store does not post any return policy, the law requires the store to accept returns within 30 days of purchase.